Good service with coffee

Great people work there. Everything was perfect exept one thing - radio wasn't workin in the car.

We had to change first car as we felt it was not reliable ,car was changed and that car was brought to us and that car was fine

Long wait to pick up our vehicle, almost 2 hours. Wouldn’t reimburse us for bringing the car back a day early when our flights got changed.

Provided car was smaller than booked (Volvo v60 5 doors instead VW Passat 4 doors), quite old and with spoiled parking assistance device. Unfortunately we agree to take it. In the middle of journey the car started to deteriorate: rare window wiper was working unproperly and trunk’s door was unable to open. But the company refused to change the car or provide some compensation because “malfunctions are only minor inconveniences”. Also one tire on the car was with very shallow tread, but were to assured “it is legal and safe”. Shuttle to airport after check-out was very slow and probable unsafe: we have waited about 30 minutes, and they have packed 10 passengers in 8-place minivan.

Like: The process was efficient, picked up Right at the airport, get a number when you get there and the pick up your care...pretty easy. They'll try to sell you extra insurance which depending on where you're going, may be necessary. We didn't get it and we were fine.
Dislike: Hard to locate The Green Motion shuttle when you arrive at the airport. There's not sign anywhere. The van just picks up in the parking lot right outside the doors. You don't need to go where the rest of the shuttles are. Also, when dropping off the car the Green Motion place is hard to find, not well signed.