Easy process, just a bit of a long wait at the counter for pick up

Cars are larger than expected (booked a small SUV and got a Seat Ateca, which is a medium sized SUV). Pick up and drop off went smoothly. Price very good. Car condition as new.

no flexibility in helping me adding the second driver. I ended up not adding it.

For crediting my points, I'm requested to post documents that Sicily by Car is not providing me. the only document that remain in my hands si the final check after the return. I have to submit it 2/3 times before it will be accepted despite the facts it has all the requested info in. Very annoying waist of time.

The Car was good for the price. Staff was very nice. The only bad thing was aggressiv Moskitos at the Pickup in the evening.

I would like to have the filter option "in terminal" on the Computer website Like in the Mobile Site.

Good experience from counter staff, very pleasant and efficient.

Booking was easy and I registered for discounted prices which I save £37. Will use again

Check-in took longer than usual as there were 7 customers ahead of me but when I got to the counter, my time there took about 5 minutes. The service Rep was professional and quick. No issues with the car (Fiat Panda). Drop-off was also quick, took less than 5 minutes, I will definitely rent from Sicily by Car again.