It was a very smooth car rental experience. Although the battery died because I forgot to turn off the overhead light, the insurance company quickly provided free roadside assistance. Later, a motorcycle grazed the car leaving a small scratch, but there were no issues. I'm just puzzled why there was still a faint smell of durian in the trunk despite it being well-packed, almost resulting in a 5000 baht fine.

We got to Phuket 7:40pm and the counter was closed. Had to call to meet the agent who was at the carpark. Fast and quick getting the car. BUT be very careful to inspect the vehicle for damages and point out every dents as on return they will try find something wrong to charge you. I had taken a video and luckily the previous client left their Invoice in the car and managed to prove the damage was already there before us. Vehicle well cleaned and in good condition.

Quick hassle-free booking. Good rates.

Yesaway's staff so nice. Thank you for take care my family.

Overall services are good. The car battery out after we left the car without using for a day. We only found out when we planned to go out, we've waited almost an hour to get this solve due to raining day. Anyway, we are satisfied with the services provided by Yesaway. Keep the good job. Thanks.

Good

Caters for Chinese customers. Car provided was a bit old with more than 70k on the clock. Normally this would have been OK but unfortunately it seems the car did not receive enough tender, love and care. So I felt it could fail at anytime which is not what you want with a hire car.