The rental process was smooth and convenient. Full tank pickup and return policy is great. The staff at the store were professional. Remember to confirm the exit when leaving with the car.

Excellent

Very simple and convenient, the price is reasonable, and the car provided was very new.

Customer service at its minimal.

The car is perfect, but sales people are not. They will try to convince you to pay extra for insurance which is not mentioned in the app, they will till you that wr will give you free diesel car if you pay more for insurance which I had the diesel anyway. Also they will deduct more by fining you 140 TR if the car is not clean, 200 TR if the tank is not full. These fines they will not mention it to you, they will give you 6 pages contract in Turkish to sign and you are in a hurry and you will not spend time to translate it so you will sign it. So my advice, read the contract carefully, fill up the tank from the airport, there is patrol pump in the entrance of parking which i didnt know about. And try to clean it before you give them the car. Maybe there are more excuses that i didnt experience with them, so becareful.