No upselling at all. However, I rented a BMW, paid for a BMW, but received a Suzuki. When I requested a replacement, they replied that they never had BMW X1s. If they don't have it, why is this model an option? Is this an issue with the rental company or QEEQ?

Great experience. We realized that our four 24-inch suitcases wouldn't fit in the originally booked car, so they upgraded us to a Volvo for free. It's very fuel-efficient, with Dutch fuel costing €2.33 per liter! Driving was easy and the car, with only 1500 kilometers, was practically new. Hence, no need to buy an eco-friendly certificate when going to Belgium.

First time renting a car on my own, and it was an excellent experience!

Satisfied

Alamo's pre-authorization amount is set very high, but the staff tried to lower the threshold or offer other solutions. Although it took a long time to finally get the car, I am relatively satisfied with the staff's service.