When returning the car, they claimed the car door was scratched by a tree branch. I didn't take any photos during pickup, so I had no choice but to accept the blame.

Got the hard sell on the extra insurance! Car ha lost of external damage. drivers side wiper was not great and difficult to use.

Sold insurance on your site and this wasn't enough at pick up according to the rental company

Arrived and waited 35minutes for pickup, to then be told theres too many people for the minibus and would have to wait a further 25minutes until the bus returned. Poor quality car, radio didnt work, cruise control didnt work, shook\made odd noises at higher speeds. Ended up with a chip in the windscreen from a 2 day car hire, which results in me being charged £650. Complete rip off. Will never use again, along with advising everyone else not too.

Great, used the rebook reduced price facility.