The staff at the reception desk was very friendly.

Overall quite satisfied.

I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

Bit confusing as to who is who in this process; Trip v Bargain v EasyRent? Desk at Hobart not signed so followed map link sent to us in email and ended up in car park at rental kiosk no longer used by anybody. Apart from the confusion on pickup, the experience overall was really good; staff at airport were great and car was clean, economical and very well priced.