The staff were friendly and professional.

The process is simple, and the staff is friendly!

Very satisfied, very friendly to children. Very patient in installing the child safety seat. The car has a large space, enough to fit a 30-inch, 28-inch, and an additional 24-inch suitcase. Perfectly spacious for two families and six people.

Overall satisfied with the car rental company. The staff noticed that our English was not very good and proactively used a translation device to assist us. The car had been driven for over 20,000 kilometers, so it was relatively new. We used it on the highway, and apart from the toll fees, there was a small service charge that was directly deducted from the deposit. We received a clear invoice two to three days after returning the car, and the refund was issued on the fourth day.

Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.