The car seat was smelly

I like the fact that easyrentcars bundled together the super coverage which eliminates the hassles of entertaining the upsell of insurances at the counter. Now i can just say i dont need it since i already opted for the the super coverage with 0 excess covering all. This is the best abt easycarrents!

Budget still good as always. clean car and smooth process throughout

The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.

Like: I received what was advertised
Dislike: The added extra insurance wasn't fully explained by counter staff so I refused it. Luckily I didn't need it.

Like: Budget staff were excellent, even when picking up the car around 5 in the morning, and were friendly and efficient. I had to extend the rental for an extra 2 days and was done in minutes at a branch in another province.
Dislike: 1. I was billed prior to receiving an invoice. 2. Billed for 2.5 litres of petrol even when filling up at the Airport.