Though quick at counter, unpleasant staff.

Japan

Reviewed: Sat, Jul 27, 2019

About YOU I RENT A CAR: 6.0 /10

Quite old car with 3 dents. Instructions for using in-built GPS not clear as in Japanese. I do not like counter staff aggressively selling me insurance when I don't need it. Have to go back and ask where car key is before driving. Worse is I was advised to return car one day earlier as my flight is 9:10 am while car rental opens at 8 am. What they should have done is advise I check in at airport earlier, then return car, then take their free shuttle back to airport to board plane. Quite unpleasant for me to drag luggage for more 1 km to take public transport to Naha Airport on the day of my departure.

About QEEQ: 8.0 /10

Quite good & ease of use. Good discounts.

Compact | Nissan Note or similar

1 days rental

Relevant Reviews on YOU I RENT A CAR NAHAAIRPORT

H.Chong

Japan

1 days rental

Compact | Nissan Note or similar

Reviewed: Sun, Oct 27, 2019

“Easyrentscar made the experience better”

About YOU I RENT A CAR: 9.0 /10

There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!

About QEEQ: 10.0 /10

Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!

C.NGAI

Japan

1 days rental

Compact | Nissan Roox or similar

Reviewed: Thu, Oct 17, 2019

“Good experience for my first car rental”

About YOU I RENT A CAR: 10.0 /10

The car was nice. We just spent around 20 minutes to get the car and less than 10 minutes to return the car. The staff was very nice and helpful. The indication of the location about gas station to refill petrol before return the car was very clear and close to YOU I RENT.

About QEEQ: 9.0 /10

Price competitive and easy to manage.

C.Yeung

Japan

1 days rental

Compact | Nissan Note or similar

Reviewed: Mon, Sep 16, 2019

“Very good experience at a well priced”

About YOU I RENT A CAR: 9.7 /10

The car given to me was better and spacious than I expected. The only fallback is I was required to add gasoline at a specified gas station. I would suggest that it let's us free to choose gas station as long as it is within 30 minutes before returning the car.

About QEEQ: 10.0 /10

It is better to add option in the apps to allow pickup and return car at different location. Currently it only exists in web version.

Chan

Japan

1 days rental

Mini Van | Honda STEP WGN or similar

Reviewed: Tue, Sep 3, 2019