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Search for Routes Car Rentals in Vancouver

Bad experience with Routes.

Reviewed: Mon, Jul 29, 2019
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Charles Philemon

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 9, 2018
About Routes: 2.0 /10

B.Allai

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Apr 13, 2020
“not happy with Routes but happy with QEEQ customer service and ease of use”
About Routes: 5.0 /10
took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...
About QEEQ: 10.0 /10

H.Perez-Porro Costa

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 27, 2019
“Easy and fast”
About Routes: 6.0 /10
Almost everything was ok, except after we drop-off the car we received an email charging us more money because the mileage... So, we had to call them and ask for the inconvenience. Our car details included almost 1200km per day, thing that we didn't do at all. After talk with 2 employees of Routes they told us that was a mistake and we don't have to pay more. But that's not good, try to make people to pay more, and for sure some people does for not having problems. But make a mistake lying to the customer it's not fair at all. We finished quite unhappy because of that.

E.Chan

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 17, 2019
“Simple. All as expected. Will return for future rentals.”
About Routes: 8.3 /10
Good.
About QEEQ: 10.0 /10
Easy to book.

R.Lee

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Standard | Nissan Altima or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 21, 2018
“Renting from Routes”
About Routes: 10.0 /10
Like: staff friendly, efficient and car was very clean. Will use them again.
Dislike: nothing I did not like.

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