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Search for Routes Car Rentals in Vancouver

Bad experience with Routes.

Reviewed: Mon, Jul 29, 2019
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

S.Modugu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Apr 16, 2020
About Routes: 9.0 /10
They take a lot of time in handing over vehicle after all the process is completed
About QEEQ: 10.0 /10
Great website

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Intermediate | Nissan Sentra or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 12, 2019
“Pretty darn good.”
About Routes: 9.0 /10
The moaning and groaning from all the customers at pick up is a little contagious. Most people I spoke said "never again"...but I got really nice car, the rate was very good, and they even bumped the mileage allowance for me. So will use them again.
About QEEQ: 8.0 /10

j.quinonez

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Aug 31, 2019
“Cheap but neat!”
About Routes: 8.0 /10
The car was very nice, not so clean, very spacious and it work very well in the freeway.
About QEEQ: 8.0 /10

H.Perez-Porro Costa

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 27, 2019
“Easy and fast”
About Routes: 6.0 /10
Almost everything was ok, except after we drop-off the car we received an email charging us more money because the mileage... So, we had to call them and ask for the inconvenience. Our car details included almost 1200km per day, thing that we didn't do at all. After talk with 2 employees of Routes they told us that was a mistake and we don't have to pay more. But that's not good, try to make people to pay more, and for sure some people does for not having problems. But make a mistake lying to the customer it's not fair at all. We finished quite unhappy because of that.

S.Sodini

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Feb 17, 2019
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes: 9.3 /10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ: 10.0 /10

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