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bad communication between Easyrentcars and Aucar

Reviewed: Thu, Jun 28, 2018
About Aucar: 8.4 /10
Like: The car itself was OK; picking-up the car was not OK due to incorrect information provided by Easyrentcars.
Dislike: The information about pick-up and drop-off provided by Easyrentcars was not correct. It was difficult to understand over the phone correct information when you are in the airport with all announcements, crying children etc. Had to phone three times to get all needed information.
Economy | Toyota Yaris or similar

Relevant Reviews on Aucar Aucar Mel airport

Coral Edward

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Reviewed: Fri, Aug 16, 2024
About Aucar: 10.0 /10
Great car rental experience.
About QEEQ: 10.0 /10

Bartholomew Ward

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Reviewed: Tue, Feb 20, 2024
About Aucar: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

S.Flecknoe

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Full Size Van | KIA Carnival or similar
Reviewed: Wed, Sep 25, 2019
“Good value for the money”
About Aucar: 9.7 /10
Even though the vehicle wasnt the car we booked, it ended up being better as it was more roomy and one of my family members was in a wheelchair so it suited us perfectly. Only thing I didnt like was it was black.
About QEEQ: 8.0 /10

B.Hamilton

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Mini Van | Hyundai Imax 8 Seats or similar
Reviewed: Sat, May 4, 2019
“Read the small print.”
About Aucar: 7.3 /10
The car was a good size for us and met our expectations. We thought the fees we were charged for using a toll road were excessive.
About QEEQ: 7.0 /10

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Full Size Van | KIA Carnival or similar
Reviewed: Tue, Jan 22, 2019
“Not at the airport & a wrecked van to rent”
About Aucar: 5.3 /10
We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.
About QEEQ: 8.0 /10

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