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Search for Aucar Car Rentals in Melbourne

bad communication between Easyrentcars and Aucar

Reviewed: Thu, Jun 28, 2018
About Aucar: 8.4 /10
Like: The car itself was OK; picking-up the car was not OK due to incorrect information provided by Easyrentcars.
Dislike: The information about pick-up and drop-off provided by Easyrentcars was not correct. It was difficult to understand over the phone correct information when you are in the airport with all announcements, crying children etc. Had to phone three times to get all needed information.
Toyota Yaris image
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on Aucar Aucar Mel airport

Amanda Veblen

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Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Sep 7, 2019
About Aucar: 8.0 /10
Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...
About QEEQ: 10.0 /10

Antony Rossetti

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Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Sep 15, 2018
About Aucar: 6.0 /10

Solomon

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Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Dec 26, 2017
About Aucar: 2.0 /10

Terry

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Small SUV | Audi Q5 Guaranteed model
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Dec 22, 2019
About Aucar: 9.3 /10
Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception. To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine. Now I know why the Q5 and Q7 are missing from the car park lot.
About QEEQ: 8.0 /10

E.Wagner

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Mini Van | Hyundai Imax or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, May 19, 2019
“The car was so dirty that I asked for another car. The second car was not much better (garbage, crum”
About Aucar: 6.3 /10
The counter staff was nice and helpful, it’s the condition, age and dirtyness of the car that was not acceptable...
About QEEQ: 10.0 /10

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