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Search for Routes Car Rentals in Chicago

Poor customer service

Reviewed: Thu, Aug 8, 2019
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

A.Schneider

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Dec 12, 2019
“Best car rentals in Chicago!”
About Routes: 10.0 /10
Excellent value ! Excellent service!
About QEEQ: 10.0 /10
Ben, was awesome! He had a sense of humor and put me at ease from the greeting to the drive away and during the return!

D.Misch

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

B.ORAHAM

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Medium SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Oct 21, 2019
“The best car rental service.”
About Routes: 10.0 /10
Everything was excellent
About QEEQ: 10.0 /10

J.Nicks

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 8, 2019
“Easy to rent online. Helpful desk agent. Great value for nice car.”
About Routes: 9.3 /10
Desk agent upgraded our vehicle at no extra cost.
About QEEQ: 10.0 /10
Easy to use. We saved a lot of money with easyrentcars.com

E.Gonzalez

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Apr 20, 2019
“Great tool”
About Routes: 9.3 /10
great service, very fast, got an upgraded car . Very happy
About QEEQ: 10.0 /10
Everything fine and smooth

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