Really good overall will use again

Got lucky, it was a new car with only 800 kilometers. The store is small and hard to find, but the process was fast.

The agent will remind you to take photos when picking up the car. Although they didn't check very carefully when the car was returned, I think it's better to be cautious and keep videos!

They are simply perfect! Do not even doubt for a second. You will not only rent a car but also have friends.

They were helpful. They must have a counter or some other sort of arrangements if they accept airport pickup.

N/A

I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car.. Overall experience is great just have to clarify with the staff before collecting the car.