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Search for Routes Car Rentals in Chicago

Great at start poor at drop off

Reviewed: Sat, Aug 10, 2019
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10
Dodge Durango image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Chicago Airport

S.Berger

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
“Excellent experience and thanks”
About Routes: 10.0 /10
It has been an excellent experience. Well above the expectations. My wife and I were both very pleased with the car. Our children loved it.
About QEEQ: 10.0 /10

M.Fuqua

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
“We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called”
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Jun 30, 2019
“Not perfect but great value”
About Routes: 8.7 /10
Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations. Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.
About QEEQ: 10.0 /10
Yes, easyrentcars.com was great and I would use it again.

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Special SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, May 20, 2019
“Stun”
About Routes: 10.0 /10
Beautiful
About QEEQ: 10.0 /10

S.Kobrosly

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, May 18, 2019
“Never using you again Back to Turo”
About Routes: 2.0 /10
Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

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