The staff contacted us two days in advance. As soon as we walked out of the airport, we saw the staff, and we were ready to start our trip within 5 minutes.

Very satisfied

Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.

Nice service *****

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.