Not the best car hire

I JUST AWAIT THE DEPOSIT RETURN Thank you for your service Clive Woodward

Dito re ABBY Car

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.

Affordable, easy to deal with. Used before and generally happy with service offered.

Staff were very proficient. And helpful.

Won’t hesitate to use again.

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.