Friendly, efficient and easy collection. Free upgrade, and a great car. Would recommend.

Copenhagen Airport is relatively easy to navigate, with clear instructions for both picking up and dropping off the vehicle.

The service was excellent and very convenient.

Highly satisfied. Budget car rental was fantastic. We realized the day before our trip that we had rented an electric car instead of a gas car. The rental company informed us that it would be very inconvenient to use an electric car if we planned to go to Sweden and Norway, and suggested we switch cars. Initially, we tried a seven-seater, but it couldn't fit all our luggage. Finally, we got a Renault minibus, which was perfect for us. We paid a small additional fee. The vehicle was very new, and both pickup and drop-off were very convenient. Copenhagen has a free airport bus. We will choose Budget again for future trips. The staff was very nice!

Counter staff was very helpful and friendly. The location is a bit remote so plan your journey in advance of going for the pickup. The location is attached to a a Toyota / Kia showroom. Pickup Process was smooth and so was drop off.

Easy booking process. Competitive pricing.

The van was the perfect size for our group. The only problem was that the transmission was not great especially first through third gear which made for some difficulties driving. Also, upon returning the van the agent said we had somehow driven minus 1,400 kilometers, which is obviously impossible so he said he was unable to check the vehicle in and as a result I have never received a receipt for the rental. I would appreciate an emailed itemized receipt for my records.