Car was in good condition

Very good, polite attitude, and patient explanations.

Very satisfied, efficient.

Overall satisfied, but they forgot to send me an email

For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.

The counter staff was particularly nice and took the time to explain all the instructions clearly. The car was really adapted to my needs.