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Search for Routes Car Rentals in Chicago

Excellent price but service at the counter was very poor in checking out and in returning the vehic

Reviewed: Sat, Aug 24, 2019
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10
Dodge Grand Caravan image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

Natalie Springhall

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jun 13, 2025
About Routes: 10.0 /10
Very excellent, straightforward and convenient.
About QEEQ: 10.0 /10

B.ORAHAM

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Oct 11, 2019
“Excellent customer service”
About Routes: 10.0 /10
Everything was excellent
About QEEQ: 10.0 /10
Excellent

G.Dooley

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Jul 28, 2019
About Routes: 9.7 /10
Awesome experience fair exceeded my expectations. Will use them again given the opportunity. Don’t forget to bring you proof of insurance with you at checkin.
About QEEQ: 10.0 /10

A.Paterson

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jul 15, 2019
“I travel to the states once a year and will use ROUTES again. First class.”
About Routes: 8.3 /10
I will be using your web site again and would definitely use Routes again.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Jul 10, 2019
“cheap rental company”
About Routes: 6.7 /10
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors. Fortunately, the car was in ok condition and I didn't run into any problems.
About QEEQ: 10.0 /10

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