no cars available when I showed up on time. waited for TWO to return and got smaller car same price

When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).

Did not want to help with the issue and just kept brushing me off

The advertising rate $32 is what I saw. After tax it was $110. I thought I did something wrong, cancelled and rebooked. Same rate. No wear can you see your tax rstes?

Yes I was booked the car with medium Suv/ Toyota RAV4. But when we arrived for pick up the car the staff told us the they ran out of SUV car. But we already book the car before. They offer me a small which not much space for the luggage. We have to wait for decied about 10-15 mins then another customer return a Toyota camry car. I ask them for that car. Thay said ok but they did not give me any discount even the Toyota camry is more cheaper then SUV. The staff was not helpful and friendly. Feel very upset for the first time with them. Waste money, waste time.!!

Like: The staff was very friendly and very helpful I would like to thank them for helping me there's nothing I didn't like the staff was wonderful staff was very nice nothing to complain
Dislike: The staff was wonderful I have no complaints