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Not Given what I rented

Reviewed: Thu, Aug 29, 2019
About JC: 2.0 /10
Worst possible operation possible. Transportation didn’t meet needs of family size. Never responded to my emails. Rude when called to talk to rep on phone. I was told owner is out of the country and can’t do anything to make it right. Was going to be given another van but was lied to about it being rented... it had a flat tire. I took a picture in case you forget. Also the upcharges were definitely a blindside considering I was told the toll pass would activate at no charge... my receipt says $50. That’s not free. Being told I could go rent somewhere else last minute is a joke. Scam of a business. I will be posting online to make future renters aware.
About QEEQ: 8.0 /10
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Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

L.Borshchevskiy

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Compact | Nissan Versa or similar
Reviewed: Tue, Nov 5, 2019
“That was a good deal”
About JC: 9.7 /10
The car was excellent. There was no problem with the driving. The paperwork in the office was done fast.
About QEEQ: 10.0 /10
It was easy to book a car. I think that the company work justifies its name

R.LOUMBROZO

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Oct 18, 2019
“Beware of mandatory SunPass !”
About JC: 10.0 /10
It was great to be picked up at the airport both ways by the car we actually rented. The Nissan /Rogue was brand new , it was its first rental.Carlos was helpful and courteous. The only drawback is the SunPass "trap". It was mandatory no matter what. At $10 a day for 4 days, it was still bearable but for a longer period of time, it would have been less pleasant
About QEEQ: 10.0 /10

New York

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Jul 10, 2019
About JC: 3.0 /10
I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.
About QEEQ: 8.0 /10

Daniel C.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, May 2, 2019
“JC scams Easyrentcars customers by excluding charges from listing they claim are mandatory at pickup”
About JC: 6.0 /10
The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.

C.Winkler

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Standard | Volkswagen Passat or similar
Reviewed: Thu, Apr 18, 2019
“Will never use JC car rental again.”
About JC: 5.3 /10
There is nothing in their terms and conditions when booking stating that if you choose to use your own insurance it’s TEN DOLLARS PER DAY or that the Sunpass is required for rentals. We declined their insurance and did not want the sunpass as we were not traveling thru rolls in Florida and when we returned the car we noticed there was a $50 charge for using our own insurance and $50 for the sunpass we didn’t want and they would not refund us. Their customer service at Jax cars was awful and the location was very sketchy.
About QEEQ: 10.0 /10

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