The actual company advantage customer service is awful. Terrible front desk experience.

In the contract, it's highly important to arrive at my pick up time on time. I actually got to the place a few minutes early and the staff informed they had no cars available and there were 5 people in front of me waiting on a car. I was offered no compensation for their overbooking and I was not informed that if you leave the state of New York, you MUSt pay a toll to get back in to the state (I opted to not get a toll tag because I had not planned to use the toll on my journeys from NY to NJ and back). The vehicle felt like it had not be serviced in a while as the brakes on the vehicle did not respond as quickly as they should. I would not recommend Advantage to anyone, even if they are the cheapest, which seems to be because they do not service their vehicles and overbook.

I enjoy the platform. I plan to use it for future rental car needs.

the car was not up to expectations. i feel i deserve a discount for having to wait for a bad car to show up. i left for my trip late and in a car too small to take my packed luggage.

Very easy convenient and affordable. Customer service was absolutely Fantastic. Very little wait time.

Awesome

Magnificent

Yes I was booked the car with medium Suv/ Toyota RAV4. But when we arrived for pick up the car the staff told us the they ran out of SUV car. But we already book the car before. They offer me a small which not much space for the luggage. We have to wait for decied about 10-15 mins then another customer return a Toyota camry car. I ask them for that car. Thay said ok but they did not give me any discount even the Toyota camry is more cheaper then SUV. The staff was not helpful and friendly. Feel very upset for the first time with them. Waste money, waste time.!!