Great

On returning the car a 1cm scratch was found underneath the rear of the car. The staff went straight to it although it was out of sight but did little to inspect the rest of the car. They then charged me EU50, which he wanted in cash but I paid by credit card, but stamped my return invoice as no damage. This is obviously a scam but when you have a flight to catch you have no time to argue.

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover

It took few minutes to locate the company representative outside the arrivals area (a bigger sign would have helped), besides that everything was very good. Fast & effective service both in pickup & return. The representative @ the counter was very nice & helpful.

Booking platform is easy to use. The overall process was good.