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Live chat Email us Service Code: 9876711308
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Not real happy

Reviewed: Sun, Sep 15, 2019
About Routes: 7.0 /10
When we got off the plane, we couldn't find where to go to pick up the car. I finally called. I was told someone would be there in a few minutes. It was about 40 minutes later. Later at the pickup location, it seemed like everyone was disorganized. The woman behind the counter asked if we would take a large mini-van. We had ordered a small Toyota Corolla. We agreed, but would have much preferred a smaller car. The mini-van was so large it was hard to park, and worse on gas.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancover Airport - Routes

J.Goulet

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 5, 2019
“On m’a envoyé un lien pour avoir un meilleur prix et je n’ai jamais eu de remboursement”
About Routes: 7.3 /10
La voiture était sale
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Jun 16, 2019
About Routes: 6.7 /10
We had to wait 30 minutes for the van to drive us to the airport. Because of this, we missed our 1 hour window to check our bags in. Because of this, I had to dispose of $50 worth of items I couldn't bring onto the plane. Also, when we received the car it was very dirty on the inside and outside. However, overall check-in/check-out service with somewhat quick.
About QEEQ: 7.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jun 10, 2019
About Routes: 7.0 /10
It is only Routes company didnt accept Ontario G2 license,other companies do accept it. It is unconvenient for that.

K.Evans

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, May 15, 2019
“Smooth and efficient!”
About Routes: 10.0 /10
Female staff (name?) was soooo friendly. She remembered us 9 days later when we came back to return car. Very impressive! It was helpful to hear her comments about living in Vancouver vs Toronto.
About QEEQ: 10.0 /10
We got an amazing price for renting a SUV. No one else came close to the price!

W.Press

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Feb 12, 2018
“Good Vancouver Experience!”
About Routes: 9.2 /10
Like: I was upgraded to a much higher end vehicle and it was also brand new (less than 500 km)
Dislike: Check in took a little longer than typical

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