Paid for a convertible Mustang, got a Nissan Rogue.

great car but they overcharged me...now trying to get the money back

easy to use

shuttle service pick up at the airport is a lot slower than other car rentals. Staffing was bare minimum which created a long wait before leaving with the rental.

Waited for a long time in line. We had booked for a Hybrid but were told that they do not carry any hybrids but were extremely rude about it. The counter staff was very very rude as if she had some personal grouse and was taking it out on the customers.

booking was easy.

The GPS did not work properly and I had to buy data for my phone making really expensive. When I try to get a refund. the manager was not helpful at all and refuse to give me a refund. Very poor costumer service. Also I realized they charge more as they did not discount the money i already had pay when I booked the rental

Like: Pricing and the fast drop off.
Dislike: Long line up on picking up the car.. over 90 mins.