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Live chat Email us Service Code: 9393908082
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Reasonable rental cost at the expense of a bit of inconvenience picking up the car

Reviewed: Fri, Sep 20, 2019
About Routes: 8.7 /10
This is an off-site location on Mannheim Road south of ORD. The pick-up involves taking the airport shuttle to the rental car center, then calling Routes for a pick-up. (Two shuttles altogether on pick-up.) Getting back to the airport after returning the car was easier, though: The Routes shuttle dropped returning passengers directly at their terminals rather than at the rental car center -- a nice touch.
About QEEQ: 10.0 /10
Reasonable rental price.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

G.Dooley

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Jul 28, 2019
About Routes: 9.7 /10
Awesome experience fair exceeded my expectations. Will use them again given the opportunity. Don’t forget to bring you proof of insurance with you at checkin.
About QEEQ: 10.0 /10

ChicagoToDoorCo

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 8, 2019
“Good value, trouble finding drop off location”
About Routes: 7.0 /10
Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.
About QEEQ: 8.0 /10

S.Kobrosly

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Economy | Kia Rio or similar
Reviewed: Sat, May 18, 2019
“Never using you again Back to Turo”
About Routes: 2.0 /10
Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

L.Ford

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 22, 2019
“Poor customer service.”
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.

M.Shaban

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Economy | Toyota Yaris or similar
Reviewed: Sat, Sep 22, 2018
“Excellent”
About Routes: 9.8 /10
Like: Free upgrade

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