The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.

Everything was great, including the price protector refund.

Waited far too long t get the vehicle.

Discount should really improve on the pick-up process! We waited over 30 minutes to be picked up at Montreal airport (they promise the shuttle is every 20 minutes) worrying nobody would come because the number you call is only an automated message. The car wasn't ready and wasn't cleaned properly although we were about an hour late to pick it up due to airport and pick up shuttle delay. We were luckier on drop-off though!

Car had very cheap quality worn winter tires. I had snow fall 3 days in a row. Couldnt move the car. I call Discount to report this and asked to be refunded. Still no news from them. I had to abandon the car at the parking lot of my company and borrow colleagues cars to move around instead. All other cars around could move except this one. The car was towed back to discount as it couldnt move on snow conditions. Very bad experience.

Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport.
Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.