Counter located in the arrivals hall. Easy to find. A bit of paperwork and then was personally escorted to the car for handover. Quick and easy and very reasonably priced. Would use again.

Great service, the price drop tracker kicked in a couple of weeks after I booked and saved me 20% off the original price. Customer service were very helpful via Chat function in the app when our outbound flight was delayed. They called the hire company to let them know and emailed me to confirm, which saved a lot of stress!

Counter staff were kind and helpful no problems at all with paperwork etc. Courtesy ride back to the airport from the drop off point was very welcome.

Put the wrong pick up time on the initial booking and unable to amend the time, had to cancel (free) and re-book which seemed a bit over the top. Everything else with the rental went well.

Only complaint was that Drive did not have their own office at Zakynthos airport. Instead they are collocates with Europcar just outside the airport.

They told me that they could not take the deposit with my french credit card so I was forced to take unneeded extra insurance and then magicaly they were able to take the deposit with may card. In other words I've been scammed by this company.

Like: Car was reasonably new, clean and in decent overall conditions, few scratches here and there, but nothing out of the ordinary taking into account the rental was for Greece with super narrow streets