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Live chat Email us Service Code: 3548143127
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Search for Advantage Car Rentals in Hawaii - Oahu Island (honolulu)

Booking car was easy, but collection and drop off with Advantage not so much!

Reviewed: Wed, Oct 2, 2019
About Advantage: 7.3 /10
Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.
About QEEQ: 10.0 /10
Full Size | Toyota Camry or similar

Relevant Reviews on Advantage Honolulu International Airport

Ternence Theresa

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Reviewed: Sat, Sep 7, 2019
About Advantage: 2.0 /10

G.Ohashi

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Fri, Sep 27, 2019
“Best Prices, But Expect Long Check-In”
About Advantage: 7.0 /10
It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.
About QEEQ: 7.0 /10
I didn't realize EasyRentCars was a middleman, so didn't learn it was Advantage until I received a reminder just before my trip. Prices were much better using EastRentCars.
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E.Metekingi

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Full Size | Toyota Camry or similar
Reviewed: Fri, Sep 20, 2019
“Easy booking, Excellent vehicle, slow customer service at counter, easy drop off”
About Advantage: 9.0 /10
The waiting time at counter was too long. It was early in the morning (9ish) and there was only one on the counter and one other who moved with no urgency to open another station and tend to growing line of customers. Quite frustrating.
About QEEQ: 10.0 /10
Easy booking, no problems

A.Schmidt

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Standard | Volkswagen Jetta 2 Doors or similar
Reviewed: Tue, Aug 27, 2019
“Priced right, great service”
About Advantage: 10.0 /10
Great little car. Easy pick up and drop off. Great service.
About QEEQ: 10.0 /10

H.Rowse

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Tue, Jan 29, 2019
“Why no Toyotas”
About Advantage: 8.7 /10
I booked a mid-sized SUV (Toyota Rav 4), but was informed at the counter this agency did not have Toyotas, and I was given a Jeep Renegade. Experience led me to believe this is a smaller noisier vehicle. I ended up paying an additional $15/day for an upgrade. If I would have known at the time of booking, I would have booked a different vehicle at the outset.
About QEEQ: 10.0 /10

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