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Search for Routes Car Rentals in Vancouver

Nightmare to start my HOLIDAY dealing with ROUTE !!!!!!!!!!

Reviewed: Wed, Oct 9, 2019
About Routes: 3.7 /10
Terrible location. Terrible staff, Terrible service, I wish I did not deal with the "ROUTE" dealer. I spent over 2 hours to pick up the car, because the cars are filthy and stinky. Dog hair everywhere, ............ the list could go on and on ...... will take them off my list and will let all my friends know . Most of all, After I waited for over an hour dealing with all these problems, one of the staff told me that " I had enough of you and I do not want to deal with you". What kind of customer's service is this!!!!!!!!!!
Dodge Durango image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancover Airport - Routes

O.Thompson

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Compact SUV | Nissan Rogue or similar
Routes
Vancouver
Canada
Reviewed: Tue, Mar 21, 2023
“Awesome.”
About Routes: 10.0 /10
Very friendly service. Great experience.
About QEEQ: 10.0 /10
Easy to use. Fantastic variety.

D.Prefontaine

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Oct 9, 2019
“Good value but poor service and dirty vehicle at Routes.”
About Routes: 4.7 /10
The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written
About QEEQ: 7.0 /10

D.Dunham

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Aug 19, 2019
“Not a Great Experience”
About Routes: 6.0 /10
Car was not the one we booked--needed a small car for my partner to drive, and received a very large Jeep vehicle that was difficult to enter, exit, and to park.

T.Sfair

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jun 24, 2019
“I bought insurance and routes is still charging me for a windshield crack.”
About Routes: 5.7 /10
Terrible location, no airport shuttle for after hours drop off despite having a employee there. Bought insurance and charged me for cracked windshield anyway

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 22, 2019
About Routes: 6.3 /10
This company is a mess!! No drop off key box!! Shuttle from the airport is taking 30m to arrive. No shuttle back to the airport after 6pm
About QEEQ: 10.0 /10

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