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Awesome

Reviewed: Wed, Oct 9, 2019
About Routes: 9.3 /10
This time ad it was very early in the morning, Routes staff were nice and as there were not many people the pick up was pretty much easy and smooth compared to the last time. The only thing I would like Routes to do is give the car with full tank gas instead of 3/4th as it would be easy for customer to return it with full tank as I had no option of filling it until 3/4 and had to fill it full
About QEEQ: 10.0 /10
It was very easy to book and cancel reservation, I had to cancel due to chnage in plan and the whole thing was very smooth
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Tom Cotton

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Reviewed: Tue, Aug 21, 2018
About Routes: 2.0 /10

Benson Beaufort

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Reviewed: Tue, Apr 30, 2019
About Routes: 2.0 /10

SMO

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Intermediate | Honda Civic or similar
Reviewed: Mon, Sep 30, 2019
“Better fits my budget”
About Routes: 7.3 /10
The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.
About QEEQ: 10.0 /10
Nice website with all required information at one place

L.Humchitt

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Intermediate | Honda Civic or similar
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10

K.harding

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 13, 2018
“Good”
About Routes: 8.2 /10
Like: The shuttle driver was very very friendly. He did not waste any time. The day we returned the vehicle. The girl was super friendly also. We have already booked our next rental with them in Sept.

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