GREAT

I was frustrated by hidden extra charges.

We can't say anything bad about Centauro. We had a very long wait at customs at the Lisbon airport, and they still waited for us, over 2 hours past our scheduled pick up time. The car was spotless, the agents were helpful (make sure you get someone to sign off on your papers before you leave). Our first hotel we stayed at was awful, and during the night, one of the many drunk guests jumped on the hood of the car, denting it, and putting a dent in the side as well. We called Centauro right away to let them know what happened, and they marked it in our file. The car was still drivable, so we continued on our trip. When we returned the car, the agents weren't even aware of what had happened, but took a look over everything, asked us a few questions, and ultimately did not charge us for the dents. We had purchased third party insurance anyways, so we weren't worried, just annoyed that we would have to go through the hassle. But the Cantauro agents were very understanding, and extremely kind. We would recommend them to everyone!

Terrible. They didn’t tell us that apparently you need some sort of box / tag in the car to pass certain roads. There are no signs at all on the roads and absolutely no way you would have a clue you need this tag and where.

Like: The web site was east to use in ordering the car. The agent at pick up was friendly and helpful. Car was clean and in good condition. I would use them again for a rental car,

Like: Friendly staff no hard upsell