Acceptable service with room for improvement.

MML

South Korea

Reviewed: Sun, Oct 20, 2019

About tamra: 5.7 /10

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

About QEEQ: 7.0 /10

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

Economy | Kia Morning or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

HK Ng

South Korea

1 days rental

Medium SUV | New Hyundai Venue 2019 or similar

Reviewed: Fri, Dec 20, 2019

“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”

About tamra: 8.0 /10

Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.

About QEEQ: 8.0 /10

Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.