Extremely satisfied

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

All was good other than the wait, which was over two hours, for that reason we'll never use Goldcar again, especially considering that the amount of people waiting was even greater when we returned.

The car had quite a bit of damage but the main problem was the staff at Goldcar - tried to force me to take crazy insurance which I told them I already had sorted. Then charged me 30EU so I don’t have to fill car up when return which I had already paid for on my booking. We’re a real nightmare to deal with.

Car was not really clean on the inside, seats had stains and the dashboard a bit greasy. The staff were really nice. Car quality not so much though, but enough for the price! You get what you paid for.

Very good service, easy to book, and nice discounts offered!

Actually Excellent services.