After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.

Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.

Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!

Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.

Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.

They didn't have the car that they advertised and they give me a similar one. I think they don't have it at alll tho.

Great value car hire if you don’t mind waiting for the shuttle at the airport.