Good company and friendly staff. You can pick up the car in a hall and an employee checks the car with you before you go. Good service and price. I visit Portugal many times a year so I will definitely come back to this company!

Had to wait over 45 mins at car hire shuttle drop off/pick up point at Lisbon airport with no shuttle coming. There was no representative at the airport from OK Rent A Car to ask for help so had to phone OK Rent A Car three times who kept saying shuttle would arrive within 10 minutes but after 45 minutes wait we decided to get an Uber instead.

After waiting half an hour for the checking process, had to wait another 10 to 15 minutes for the car to be cleaned. It wasn't ready upon my arrival.

The whole experience was excellent!

Quite helpfull

Car was great, price was dirt cheap, counter staff were all nice. Location was very difficult to find and it took a long time for the shuttle to take us back to the airport while we were in a time crunch.