I got Nissan almera not Yaris.

Easy to find the counter. Car is clean and comfortable. Reasonable price.

I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.

Good and reliable. I was a little late returning the car and they did not charge extra. A goodwill that is welcomed and for me to be a repeated customer.

そんなに期待はしていなかったのですが、車の状態は日本のレンタカーのレベルでした。(チェンマイは地元の方々も車を綺麗な状態で乗っています) カウンター・車の受渡し担当など、関わったスタッフは全て親切でした。

日本で予約をしたのですが、迷うことなく予約できました。 バウチャーをプリントアウトして提出したので、レンタカーのカウンターでもスムーズに手続きが進みました。

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.