Their office in Phuket is inside of arrival where I can't access so I had to ask security to call the staff to come out that made me waiting for more than 30 min. Also, the office is located at domestic airport that I had to walk there from international to domestic terminal with my luggage.

So far so good.

Helpful counter staff, no waiting lines.

Check the car carefully for chipping and damage to the wheels. This company intends to cut off your deposit at the first opportunity.

The front glass is very dark, so it's very dangerous at night time

All good

Unfortunately there is no Chic Car Rental office in the International airport only domestic so does make it more difficult for pickup. Would probably not choose them again unless I was arriving domestic.

Happy with booking process.