Did what it needs to do for my family's vacation.

QEEQ made a mistake on the international driving permit translation, which caused issues with the original booking information. Although it's not entirely QEEQ's fault, as I should have checked beforehand. The rental company's staff was very patient while I sorted things out.

There was no mention that the counter staff did not accept cash transactions.. found that a bit inconvenient. And do fill up gas before returning it. I made the mistake of returning it at half tank, but they charged me way over the price of a full tank of gas to refill....live and learn i suppose..

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday

Unfortunately there is no Chic Car Rental office in the International airport only domestic so does make it more difficult for pickup. Would probably not choose them again unless I was arriving domestic.

Happy with booking process.

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.