Good and pleased!

C.Harman

Australia

Reviewed: Sat, Nov 30, 2019

About Atlas: 8.3 /10

I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!

About QEEQ: 10.0 /10

Very easy to book with this .com.

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Australia

1 days rental

Economy | Toyota Yaris or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Oct 3, 2019

“Terrible service by Atlas but can’t exactly know during booking.”

About Atlas: 4.0 /10

I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!

M.McKinnon

Australia

1 days rental

Economy | Kia Rio or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Jul 15, 2019

“Fantastic experience!”

About Atlas: 10.0 /10

No complaints, everything went very smoothly and the counter staff made it very easy

About QEEQ: 10.0 /10

Great service

C.Lee

Australia

1 days rental

Economy | Toyota Yaris or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, May 27, 2019

“Great! Easy and value for money.”

About Atlas: 10.0 /10

Counter staff is very helpful and nice. Whole pickup and dropoff was a breeze. Will definately choose Atlas again!

About QEEQ: 10.0 /10

C.Siah

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Feb 28, 2019

“Very BAD with Atlas and good with easyrentcars.com”

About Atlas: 6.3 /10

When order online I didn't purchase insurance. During pick up the staff that serves me makes me feel uncomfortable and I felt kinda like threaten while he try to ask me to buy the insurance. Very don't care attitude and I don't feel like I'm welcome at all. Eventually I end up bought the insurance which I'm not happy and willingly AT ALL. Drop off staff was completely different from the pickup staff and if it's other way round it would be great. Dropped off the car and the staff checked the car and I even asked if everything is good and the staff said everything is good and I'm good to go. Called customer service to check about the deposit refund few days after and replied I should be able to get back my deposit on 22/2. Nothing happens until 26/2 and I have to call again and asked if there's any problem with the deposit refund, replied everything is good and they will send the request to the related department to process the refund. There's still no refund till the moment I write this comment which is already 1/3. Extremely disappointed and unhappy from the very beginning till this moment of time. Have to admit this company offers cheaper price compared to others but after this experience I won't even consider about this company ANYMORE regardless of how cheap they offer.

About QEEQ: 8.0 /10