Please consider doing a 24/7 service

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Ordered a compact, Rio or similar, but got the biggest car in the lot! A Dodge Durango no less! Lovely car to drive, although very thirsty. No complaints.

Great value for money