The airport has a very prominent store. As I wasn't picking up the car on the first day, I specifically asked about some car pickup details, and the staff were very friendly and helpful.

Honestly, it doesn't feel as convenient as the previous off-airport location. The current store is too small. Returning the car is also less convenient. It used to be easy to find the store, but now with returns at the airport, not being familiar with the area, I circled around several times before finding the drop-off point.

VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..

It was a good and easy experience. Prices were cheaper than elsewhere, no hidden costs!

Car is new and the processof the getting the car and return is easy.

Like: Quite easy and friendly . All done through Wechat.
Dislike: deposit of 15K baht turn me off when need 30 to 45 days to return.