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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

Griffith Anderson

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Reviewed: Mon, Jun 10, 2019
About Budget: 6.0 /10

Jonas Wilson

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Reviewed: Wed, Jan 23, 2019
About Budget: 10.0 /10
The black lady at the counter was very enthusiastic. The car rental desk at Durban Airport was very flexible, and there was basically no queue. With complete documents, the car pickup procedure was completed in five minutes, and we hit the road happily.
About QEEQ: 10.0 /10

Sandy Jenny

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Reviewed: Fri, Dec 9, 2016
About Budget: 10.0 /10
Very helpful, also pointed out high-risk and bad road conditions.

Cecilia Arnold

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Reviewed: Wed, Aug 19, 2015
About Budget: 8.0 /10
The compact car I booked was unavailable, so I was upgraded to a seven-seater SUV for free. I felt really lucky as I had a lot of luggage and many people. It was a very good rental experience. However, the GPS map package provided by QEEQ was outdated and unusable. Fortunately, the SUV had a pre-installed Garmin navigation system, otherwise, QEEQ would have really let me down! The intention to provide free navigation to users is good, but to ensure a good experience, a lot of preparation is needed.

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Compact | Hyundai i20 or similar
Reviewed: Tue, Nov 26, 2019
“Good value for money”
About Budget: 8.3 /10
The car was not perfectly clean but with an acceptable level of cleanliness. Budget staff was very helpful.
About QEEQ: 10.0 /10

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