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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

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Economy | Renault Kwid or similar
Reviewed: Tue, Jan 14, 2025
“It went well”
About Budget: 8.0 /10
It was OK - we ended up with a Suzi Swift
About QEEQ: 8.0 /10
Only used for booking :)

D.Masilela

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Economy | Renault Kwid or similar
Reviewed: Sat, Jul 6, 2024
“Fast and very efficiently done”
About Budget: 9.0 /10
It actually exceeded my expectations. Fuel efficient too
About QEEQ: 10.0 /10
Easy to navigate through Will be using it again for sure

Cecilia Arnold

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Reviewed: Wed, Aug 19, 2015
About Budget: 8.0 /10
The compact car I booked was unavailable, so I was upgraded to a seven-seater SUV for free. I felt really lucky as I had a lot of luggage and many people. It was a very good rental experience. However, the GPS map package provided by QEEQ was outdated and unusable. Fortunately, the SUV had a pre-installed Garmin navigation system, otherwise, QEEQ would have really let me down! The intention to provide free navigation to users is good, but to ensure a good experience, a lot of preparation is needed.

View more >
Economy | Volkswagen Polo or similar
Reviewed: Thu, Aug 22, 2019
“Need more counter staff”
About Budget: 7.0 /10
Car was ok but scratched on back. Took long time to get served and again at drop off
About QEEQ: 8.0 /10

G.Chiorsi

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Wed, Aug 1, 2018
“Great trip thanks to Budget.”
About Budget: 9.6 /10
Like: Budget staff were excellent, even when picking up the car around 5 in the morning, and were friendly and efficient. I had to extend the rental for an extra 2 days and was done in minutes at a branch in another province.
Dislike: 1. I was billed prior to receiving an invoice. 2. Billed for 2.5 litres of petrol even when filling up at the Airport.

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