Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

P.Harris

Czech Republic

1 days rental

Standard | Skoda Superb Estate or similar

Reviewed: Sun, Dec 8, 2019

“Perfectly smooth.”

About RENT PLUS: 9.7 /10

Signage could have been better in the terminal. Everything else was spot on.

About QEEQ: 10.0 /10

Always easy dealing with you.

kyd

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Sat, Sep 21, 2019

About RENT PLUS: 9.0 /10

There was a long queue, only one staff to handle

About QEEQ: 10.0 /10

Czech Republic

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Tue, Sep 17, 2019

“Я в восхищении.”

About RENT PLUS: 10.0 /10

Второй раз. Прекрасно. Очень надеюсь на 3,4,--10000 разы. Всё замечательно.

About QEEQ: 10.0 /10

V.Khuraniya

Czech Republic

1 days rental

Economy | Skoda Fabia Estate or similar

Reviewed: Mon, Aug 12, 2019

“It was great.”

About RENT PLUS: 8.7 /10

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

About QEEQ: 10.0 /10

Terms and conditions of insurance should be more clear.