Delighted

Complete ripoff. Bullied and lied to about insurance coverage, hidden taxes 2 weeks after completion of the rental. Never again.

We waited over 3 hours for our vehicle. We learned it was no fault of the very nice ticket counter employees but they did not have enough cars turned in and checked in for them to rent out. They were giving everyone what ever came available the next car. We did end up getting a mid size SUV instead of a full size. It was a little banged up with over 26K miles but it was a good car. I will never use them again though and pay the extra money for a well know rental company. If my husband was here now I would get the video of the massive line at Advantage and Fox and all other car rental lines empty.

terrible lady Kiesha at pickup !!!the pickup lasted 75 minutes and we were the sole customers !!!! The car was damaged, they did not wanted to give us an other one of same class, offerd a smaller one which could not fit our luggage !!!! Back bumper was damaged, head light was not working !!!! One other lady said she was the manager and layed !!!we found out at return that the manager is a male !!!!

Dislike: I had no problems. I did have to return from the airport since I forgot my wallet in my rental. When I got back to the counter, the lady was very nice and quick with finding the car I'd turned in and my wallet.

Like: The car was great
Dislike: It took over an hour of standing in line to pickup the car and I would have gone elsewhere if I had not already paid for it.