always problem

Goldcar always try to sell extra option and sometimes you can't refuse of them. last time it was service of fuel refill and i couldn't rent car without this service. This time it was the pick-up location. Although as said in booking terms pick-up location is in the airport but you need to pay 20 euro for that. otherwise you have to go to other parking about an hour by yourself. And they charged me for the last rent which was 1,5 years ago for empty fuel tank returning, although i always return the car, refilling full. They didn't show any evidence, fotos.