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Discontented

Reviewed: Tue, Mar 10, 2020
About Interrent: 8.0 /10
Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.
About QEEQ: 10.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Interrent in France

Saeraphin

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Sep 18, 2019
“Cheap, but additional costs (border crossing), should be included in the booking process.”
About Interrent: 7.7 /10
Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.
About QEEQ: 9.0 /10

Gert

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Compact | Renault Megane or similar
Reviewed: Thu, Sep 12, 2019
“Bad experience”
About Interrent: 3.3 /10
Terrible Company and bad service at the desk. Arrogant people and if are not agree with them you won’t get a car..... quite normal attitude of them

A.DE JAGER

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Mini | Fiat 500 or similar
Reviewed: Sun, Sep 8, 2019
“no insurance?”
About Interrent: 7.7 /10
The airport rental desk staff claimed I had zero insurance and tried to make me sign a document to acknowledge it. Allegedly nobody has insurance with inter rent. I object to have vastly different expectations between booking and actual execution. If you are aware of what inter rent / gold car are going then you need to make your booking more transparent. If not, you should take this up with them and stop trying to extort customer at the desk
About QEEQ: 8.0 /10
Seemed fine, but misleading

R.Willis

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Jun 2, 2019
“Ok but nothing more”
About Interrent: 4.3 /10
Waited a very long time to be served, even though only 1 person ahead of me in queue. Car hire seemed to be a very long walk, with poor sign posting of location of car hire. They wanted to charge me a £50 penalty as fuel was only 9/10 full, so had hassle of finding petrol station to fill with another £7 of fuel. Would I use them again? Not in Paris because of the wait to collect car.

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Fri, Apr 19, 2019
“The customer service agent was terrific. Very friendly, and very good English. We would use you agai”
About Interrent: 9.7 /10
Car was perfect for our needs. Great customer service.
About QEEQ: 10.0 /10

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