Internet are a rip off company they have charged me money without my permission for an unknown reaso

return was smooth and enjoyable. The pick up whole process is horrible and full of inconvenience. The Goldcar doesn't accept amexrican express. When charge the debit car 1400 euro for deposit, they just do the conversion and make it 1260 Pounds themself . then when they later return deposit, they then return 1400 euro which converted automatically to 1200 pounds like market rate. So we just loss 60 pounds for nothing by the Goldcar customer named Hugo service person incompetence work.

your pick up instruction was clearly wrongly written in the voucher as there is not shuttle bus from Goldcar to pick us up. We simply need to go to the Goldcar stand ourselves. Finding Goldcar stand is not difficult if not mislead by the Qeeq Voucher

The lady by Gold car refused to let me take the car. she said that my driver license issue date not in English "Arabic'' only I told her that we can use google calendar converter she refused I told her that I did rent from gold car 3 times at same month same desk same website she refused

Just what I expected , easy to find.

Was a little confused re description of pick up- stated airport but called it Goldcar downtown- a little confusing

The lady at the counter of basel MLH Airport was super rude and did not have the car inspire I waited one hour .

Wouldn't take my credit cards and asked for debit card deposit. Then was told that fees and conversation rates would almost equal upgraded insurance and that I might as well upgrade insurance. Seems dodgy...