Quick easy pick up

The only problem was that I had to wait a long time for the car. Although there were 3 agents working at the desk, I had to wait about 30 minutes to get served. I am not sure why this was the case. Fortunately I came early and picked up my wife on time, as she had just flown in.

I had trouble finding Advantage, signage not big enough, not clear enough. I would have appreciated being taken to my car and being able to ask about certain features, e.g. adjusting mirrors and how to exit airport.

All help were pleasant. Seemed a long wait for car. One of the customer service folks at counter gave me false information on tolls. Fortunately, another person at your booth corrected her. The first person told me there was no way to leave Logan without a toll road which is of course not the case.

Like: I have stood in line so long at other car rental companies. I was in line less than 10 minutes with E-Z/ Advantage rental. I will definitely be using you in the future.
Dislike: Everything was great.

Like: The car rental was great
Dislike: Extra taxes added